What countries you ship to?
Currently, we ship merchandise only to the United States of America.
Where do you dispatch from?
Our store ships from Europe. Cigarettes offered on our site are of the highest quality and are produced in compliance with all International standards of tobacco products producing.
What shipping options do you offer?
At the moment, our site offers only International Airmail shipping method as it is the safest dispatching method.
How long till I receive my merchandise?
Dispatching to United States generally takes 2 - 3 weeks (10-15 business days). Please note that the package may be delayed in the rare chances as USPS keeps the right to keep parcels during the period of 30 days, though such occurrences are utterly sparse.
Can shipping address be different from the billing address?
Mostly, we mail to the billing address, which is the address, you have used while registering your Credit Card. Though, we do make exceptions and if you wish your order to be shipped to another shipping address - you need to contact us and we will arrange the modification in the shipping address.
Will I be able to track my parcel?
In incident you desire to track the traffic of your package - please reach our client support, which will provide the tracking numbers. Tracking numbers can be checked at usps.com in 8 days after you parcel was dispatched.
What if I am not home during the delivery?
If you are not home, United States Postal Service will either put your package in the mailbox, or will deliver it to one of your family member or will leave a notification, and you will be able to arrange for redelivery or get your parcel in the post office indicated in the notice.